DEJ Cash & Loans for Gold

Terms of Service

Effective Date: 01 April 2025 

These Terms of Service govern transactions between DEJ Cash & Loans for Gold (“DEJ”, “we”, “us”, or “our”) and any individual or entity engaging with our services (“Customer”, “Borrower”, or “Seller”).

These Terms apply to:

1. Loans secured by precious metals or jewellery

2. Sales of precious metals or jewellery to DEJ

3. Purchases of jewellery, bullion, or precious metals from DEJ

By entering into a transaction with DEJ, you acknowledge and agree to these Terms.

1. Loans Secured by Precious Metals or Jewellery

1.1 Nature of the Loan

DEJ may provide loans secured against jewellery, bullion, or other precious metal items pledged as collateral.

The Borrower grants DEJ a security interest over the pledged collateral until all amounts owing under the loan are fully repaid.

Loans may be structured as interest-only loans, where principal repayment is due by the agreed maturity date.

1.2 Loan Term

The loan term shall be a minimum of one (1) month and a maximum of one (1) year from the date of the loan agreement.

If the principal remains outstanding after one year, the loan must either be fully repaid or a new agreement executed.

1.3 Interest and Loan Amounts

Interest is charged monthly based on the total loan amount and is payable according to the agreed repayment schedule.

Interest applies regardless of whether the principal is repaid early, unless otherwise agreed.

Loan Amount and Monthly Interest Rates

Interest rates remain fixed during the loan term unless a new agreement is executed.

1.3.1 Example – Interest Calculation on Default

Loan Start Date: 15 January 2025
Scheduled Payments: 15th of each month
Last Rollover Payment: 15 March 2025
Default Date: 20 May 2025

Total Interest Counted: April, May, and June 2025

For this purpose, a "month" means the period from a scheduled payment date to the next corresponding scheduled payment date.

1.4 Ownership and Authority

The Borrower represents and warrants that:

• they are the lawful owner of the pledged collateral

• the collateral is free from liens or third-party claims

• they have legal authority to pledge the items.

The Borrower agrees to indemnify DEJ against any claim arising from breach of these representations.

1.5 Possession of Collateral

All pledged items remain in the exclusive possession of DEJ during the loan term.

Where multiple items are pledged under one loan, they may be treated as one combined security interest and will not be released individually until the entire loan balance is repaid.

1.6 Storage and Care

DEJ will take reasonable care in storing collateral while in its possession.

Collateral may be stored:

• in secure safes

• in off-site vault facilities

• with approved third-party storage providers.

Unless expressly agreed otherwise, DEJ does not guarantee insurance coverage for collateral.

1.7 Repayment and Release of Collateral

Collateral will only be released once:

• the full principal amount is repaid

• all interest and applicable charges are satisfied.

DEJ may require reasonable advance notice prior to collection of collateral.

1.8 Default

Default occurs if:

• the loan reaches maturity without repayment

• interest payments are overdue beyond the permitted timeframe

• the Borrower breaches these Terms

• false or misleading information is provided.

1.9 Rights on Default

Upon default, the Borrower forfeits the right to redeem the collateral.

DEJ may sell, melt, refine, auction, or otherwise dispose of the collateral.

Proceeds may be applied to:

• outstanding principal

• accrued interest

• administrative costs

• reasonable disposal costs.

Where required by law, any surplus funds may be returned to the Borrower.

1.10 Collateral Valuation

Any valuation provided by DEJ is a commercial estimate only and should not be considered a formal appraisal or insurance valuation.

Valuations may consider:

• metal purity

• weight

• gemstones

• refining yield

• market conditions.

1.11 Legal Compliance

Transactions may be recorded and retained in accordance with:

• Second-Hand Dealers and Pawnbrokers Act 1989 (Victoria)

• other applicable laws and regulatory requirements.

  
  

2. Sale of Precious Metals or Jewellery to DEJ

2.1 Agreement to Sell

By selling items to DEJ, the Seller agrees to permanently transfer ownership of those items once payment is made.

All sales to DEJ are final and irreversible.

DEJ may resell, melt, refine, alter, or otherwise process the purchased items.

2.2 Seller Warranties

The Seller warrants that:

• they are the lawful owner of the items

• the items are not stolen

• the items are free of encumbrances

• they have authority to sell the items.

The Seller agrees to indemnify DEJ against claims arising from breach of these warranties.

2.3 Identification Requirements

DEJ may require government-issued identification and transaction details to comply with legal obligations.

Transaction records may be provided to law enforcement where required by law.

2.4 Pricing and Valuation

DEJ determines purchase prices based on its independent commercial assessment of:

• precious metal purity

• weight

• gemstone value

• refining yield

• market conditions.

Prices may differ from those offered by other buyers.

2.5 Precious Metal Testing

DEJ may test items using methods including:

• acid testing

• electronic testing

• XRF analysis

• cutting or melting where necessary.

Testing may cause minor alterations to the item.

2.6 Market Price Risk

Precious metal prices fluctuate regularly.

The Seller accepts the price offered at the time of sale and acknowledges that the value of metals may change afterwards.

2.7 Suspicious Goods

DEJ reserves the right to refuse or report transactions where goods are suspected to be stolen or unlawfully obtained.

3. Purchase of Jewellery, Bullion, and Precious Metals from DEJ

3.1 Transfer of Ownership

Ownership transfers once full payment has been received and the goods are delivered or collected.

3.2 Pre-Owned Jewellery

Many items sold by DEJ are second-hand or pre-owned.

Such items may show signs of wear or minor imperfections.

Customers are encouraged to inspect items carefully before purchase.

3.3 Bullion Products

Bullion items are primarily valued for their precious metal content.

Minor scratches or marks are common and do not affect bullion value.

3.4 Gemstones and Diamonds

Unless otherwise stated in writing:

• gemstones are not guaranteed to be certified

• gemstone grading and weight are approximate.

Customers seeking certification should obtain independent verification prior to purchase.

3.5 No Layby

DEJ does not offer layby services.

All purchases must be paid in full at the time of sale unless otherwise agreed in writing.

3.6 No Change-of-Mind Returns

Refunds or exchanges are not provided for:

• change of mind

• incorrect choice

• price comparisons

• market price changes.

3.7 Jewellery Resizing and Alterations

DEJ is not obligated to provide resizing services.

Where resizing or alterations are performed at the request of the customer:

• results may vary depending on design

• sizing cannot be guaranteed

• DEJ is not responsible if the item does not fit as expected.

3.8 Third-Party Repairs

DEJ is not responsible for damage caused by repairs, resizing, or alterations carried out by third parties.

3.9 Warranty

DEJ does not provide voluntary warranties unless explicitly stated in writing.

Customer rights under Australian Consumer Law remain unaffected.

4. General Provisions

4.1 Fraud Prevention

DEJ reserves the right to refuse transactions where fraud or unlawful activity is suspected.

4.2 Identity Verification

Customers may be required to provide identification to comply with legal and regulatory requirements.

4.3 Amendments

DEJ may update these Terms periodically.

Updated Terms may be displayed in store, online or made available upon request.

4.4 Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes may be referred to the appropriate courts or tribunals including VCAT.

5. Fees and Charges (Fee Schedule)

6. Definitions

For the purposes of these Terms of Service, the following definitions apply:

Agreement
These Terms of Service, together with any invoice, receipt, loan document, or written agreement issued by DEJ Cash & Loans for Gold in connection with a transaction.

Borrower
Any individual or entity who obtains a loan from DEJ secured by collateral.

Collateral
Any jewellery, bullion, precious metal items, or other valuables pledged to DEJ as security for a loan.

Customer
Any individual or entity purchasing jewellery, bullion, precious metals, or other goods from DEJ.

Seller
Any individual or entity selling jewellery, bullion, or precious metals to DEJ.

DEJ
DEJ Cash & Loans for Gold, its owners, employees, representatives, or authorised agents.

Goods
Any jewellery, precious metals, bullion products, coins, or related items offered for sale by DEJ.

Precious Metals
Gold, silver, platinum, palladium, or any other metal commonly traded as a precious metal in bullion or jewellery markets.

Bullion
Precious metals in bar, coin, or ingot form primarily valued for their metal content rather than aesthetic value.

Loan Term
The period between the commencement of a loan agreement and the agreed maturity date or repayment date.

Interest
The charge applied to a loan for the use of borrowed funds, calculated in accordance with the applicable loan terms.

Default
A breach of the loan agreement including failure to repay the loan, failure to pay interest when due, provision of false information, or breach of these Terms.

Month
The period between one scheduled payment date and the next corresponding payment date.

Valuation
An estimate of the value of an item based on DEJ’s assessment of its metal content, weight, gemstone characteristics, market conditions, and resale or refining potential.

Proceeds
Funds received by DEJ from the sale, refining, or disposal of collateral.

Surplus Funds
Any funds remaining after repayment of outstanding principal, interest, and applicable costs following the sale or disposal of collateral.

7. Contact Information

For any questions or further information regarding these Terms and Conditions, please contact us:

Name: DEJ Cash & Loans for Gold

Address: Shop 1 93-95 Grimshaw Street, Greensborough VIC 3088

Phone: 0433 083 883

Email: info.dejgold@gmail.com