Terms of Service

Last Update :

01 September, 2025

Terms and Conditions for Loans Against Jewellery (Secured Goods and/or Collateral)

 

Effective Date: 01/09/2025

These Terms and Conditions ("Agreement") govern the loan arrangements between DEJ Cash and Loans for Gold ("Lender", "we", "us" or "our") and the borrower ("Borrower", "you"). By entering into this loan agreement, you agree to be bound by the following terms:

1. Interest Only Loan

This is an interest only loan, requiring no principal repayment during the loan term. Interest will be charged and payable as outlined in this Agreement.

2. Loan Term and Interest

2.1 Loan Term

The loan term shall be a minimum of one (1) month and a maximum of one (1) year from the date of this Agreement.

2.2 Interest

Interest shall be charged as specified in the invoice and shall pertain solely to interest, excluding principal. The interest rate and amount shall remain fixed for the entire loan term regardless of any principal repayments. The rate shall not change until both the principal and all required interest are fully repaid.

2.3 Access to Collateral

The Borrower acknowledges that they shall not have access to any items of collateral listed in the invoice during the loan term. All collateral shall be treated as a single, indivisible entity until the total loan amount, including principal and all interest, is fully satisfied.

3. Loan Repayment Terms and Conditions

3.1 Monthly Rollover

The loan shall automatically roll over on a monthly basis unless the Borrower repays the entire principal amount in advance. A full month’s interest becomes due on each rollover date if any portion of the principal remains outstanding.

3.2 Early Repayment

The Borrower may repay the entire loan balance early, but interest shall not be prorated.
If the principal is repaid within one (1) month, a minimum of one (1) month's interest shall be due. However, if full principal is repaid by the close of business on the seventh (7th) day following the execution of this Agreement, then only fifty percent (50%) of the first month's interest shall be payable.

3.3 Maximum Term

The entire principal must be repaid within one (1) year, or a new agreement must be executed. The Lender will make reasonable efforts to contact the Borrower to facilitate the new agreement.

3.4 Event of Default

Default occurs if the Borrower:

  • Fails to repay the principal within one (1) year, or

  • Fails to execute a new agreement after one (1) year, or

  • Is more than one (1) month overdue on any interest payment.

Upon default, the provisions under "Default and Lender’s Rights to Collateral" apply.

4. Collateral Storage and Insurance

4.1 Storage

The Lender will store the collateral, including jewellery and precious metals, with reasonable care for the duration of the loan term.

4.2 Insurance

The Lender is not responsible for insuring the collateral against theft, damage, or other risks. The Borrower is solely responsible for arranging any insurance.

4.3 Collateral Retrieval

To retrieve the collateral by repaying the full principal, the Borrower must provide the Lender with at least two (2) business days' written notice.

5. Default and Lender’s Rights to Collateral

5.1 Rights Upon Default

Upon default, the Lender is entitled to immediate and full ownership of the collateral. The Lender may sell, melt, assay, or dispose of the collateral in any manner deemed appropriate.

5.2 Use of Proceeds

Proceeds from collateral disposition will be applied to:

  • Outstanding principal

  • Unpaid interest (calculated monthly as outlined below)

  • Fees as specified in the Fee Schedule

Any surplus funds will be returned to the Borrower.

5.3 Interest Calculation on Default

Interest will be calculated for each month elapsed since the last payment or rollover, including the month in which default occurs if the relevant rollover date has passed. A "month" means the period from one scheduled payment date to the next.

5.4 No Further Claims

Once default occurs and the collateral is disposed of, the Borrower waives any further claims to the collateral or its value.

6. Loan Amounts and Monthly Interest Rates

Loan Amount

Monthly Interest Rate

Between $500 and $999

10.00%

Between $1,000 and $2,499

8.00%

Between $2,500 and $4,999

7.00%

Between $5,000 and $7,499

6.00%

Between $7,500 and $9,999

5.00%

Between $10,000 and $14,999

4.50%

Between $15,000 and $19,999

4.00%

Greater than or Equal to $20,000

3.80%

7. Fee Schedule

Fee Type

Description

Amount / Basis (AUD)

Loan Administration Fee

For any changes to the loan, covering administrative and documentation costs

$150 per loan

Monthly Storage Fee

Charged for safekeeping of collateral

$25 per lot per month or 0.5% of loan amount (whichever is higher)

Insurance Fee (Optional)

If Borrower requests insurance to be arranged by Lender

Cost of insurer + $20 administration fee

Interest Payment Late Fee

Charged for late interest payments

$50 per late payment

Default Administration Fee

One-time fee upon default

$300 per default

Collateral Realisation Fee

Covers handling, refining, and market disposal of collateral

$300 per process + actual third-party costs

Melting / Refining Fee

If collateral requires melting or refining prior to sale

$5 per gram of precious metal or $150 per lot

Sale / Auction Fee

If collateral is sold via auction or third-party marketplace

5% of sale proceeds

Courier / Retrieval Fee

If collateral is returned via courier instead of in person

Actual courier cost + $20 handling fee

Document / Copy Fee

For copies of documents, statements, or invoices

$10 per document

8. Example – Interest Calculation on Default

Loan Start Date: 15 January 2025
Scheduled Payments: 15th of each month
Last Rollover Payment: 15 March 2025
Default Date: 20 May 2025

Payment Month

Status

Interest Counted?

Notes

15 April 2025

Missed

Yes

Full month elapsed since 15 March

15 May 2025

Missed

Yes

Full month elapsed since 15 April

15 June 2025

Not due

Yes

Included since rollover date has passed

Total Interest Counted: April, May, and June 2025

For this purpose, a "month" means the period from a scheduled payment date to the next corresponding scheduled payment date.

9. Definitions

Term

Definition

Agreement

This Interest Only Loan Agreement, including all schedules and the Fee Schedule

Borrower

The individual or entity receiving the loan and pledging collateral

Lender

DEJ Cash & Loans for Gold, or its authorised representative

Collateral

All items listed in the invoice including jewellery, precious metals, or other valuables

Loan Term

The period from execution of this Agreement until full repayment or one (1) year, whichever is earlier

Interest

The charge for borrowing, as specified in the invoice and subject to this Agreement

Rollover / Deferred Payment

The act of postponing a scheduled payment to the next scheduled date, per this Agreement

Default

Breach of the Agreement including failure to repay or renew the loan or interest

Fee Schedule

The complete list of fees as published and amended by the Lender

Month

The period between scheduled payment dates, used for calculating interest

Proceeds

Cash or value received from the sale, melting, or disposal of collateral

Surplus Funds

Any funds remaining after settling principal, interest, and applicable fees

10. Contact Information

Name: DEJ Cash & Loans for Gold
Address: Shop 1, 93–95 Grimshaw Street, Greensborough VIC 3088
Phone: 0433 083 883
Email: info.dejgold@gmail.com



 

Terms and Conditions for Selling Gold to DEJ Cash & Loans for Gold


Effective Date: 01/09/2025

By selling your gold to DEJ Cash and Loans for Gold ("we," "us," or "our"), you agree to the following Terms and Conditions ("Agreement"). These terms govern the sale of gold and other precious metals to us and are binding once you enter into a transaction with us.

1. Agreement to Sell

1.1. Transfer of Ownership

Upon agreeing to sell your gold and completing the transaction, you irrevocably transfer all rights, title, and interest in the gold to DEJ Cash and Loans for Gold. You acknowledge and agree that once the sale is completed, you have no further claim or right to the gold, nor will you have any claim to return, exchange, or contest the transaction.

1.2. No Right of Return

Once the gold has been sold to us, you waive any and all rights to a return or exchange of the item(s). The transaction is final and non-refundable.

2. Value of Gold

2.1. Market Value Fluctuations

The value of gold, like any commodity, fluctuates based on market conditions. DEJ Cash and Loans for Gold determines the value of the gold we purchase at the time of the transaction, based on prevailing market prices, the condition of the gold, and other relevant factors.

2.2. No Guarantee of Value

We make no representations or guarantees regarding the future value of the gold once it is sold to us. Due to fluctuations in the market, we cannot guarantee or promise that the value we offer will be the same as the price at any other time or at any other location. The value of gold can increase or decrease between the time of your sale and any future point in time.

3. No Refunds

3.1. No Refund Policy

Upon completion of the sale of your gold, no refunds or exchanges will be offered. Once we acquire the gold, we may sell, melt, or otherwise process it at our discretion. As a result, we are unable to reverse or refund the transaction after the gold has been transferred to our possession.

4. Pricing Discrepancies

4.1. Independent Valuation

You acknowledge that the price offered by DEJ Cash and Loans for Gold for your gold is based on our independent assessment of its value, which may differ from the valuation or price offered by other gold buyers, dealers, or businesses.

4.2. No Price Comparisons

You agree not to contest or challenge the price we offer based on pricing information or quotes from other buyers, as we operate independently and assess the value of gold according to our own standards and practices.

5. Warranties and Representations

5.1. Your Warranties

By selling gold to DEJ Cash and Loans for Gold, you represent and warrant that:
a) You are the rightful owner of the gold being sold and have full legal authority to transfer ownership;
b) The gold is free from any encumbrances, liens, or claims;
c) The gold has not been stolen or obtained through fraudulent means.

5.2. No Warranty on Gold

We make no warranties regarding the quality, purity, or authenticity of the gold. The value we offer is based on our assessment of the gold at the time of the sale, and we are not responsible for any discrepancy in value that may be determined after the transaction.

6. Limitation of Liability

6.1. Exclusion of Liability

To the fullest extent permitted by law, DEJ Cash and Loans for Gold excludes all liability for any loss, damage, or expense incurred by you as a result of the sale of your gold to us. This includes, but is not limited to, any loss in value, any dispute regarding the gold's authenticity or condition, or any claims arising from the subsequent sale, melting, or processing of the gold.

6.2. Indemnity

You agree to indemnify, defend, and hold harmless DEJ Cash and Loans for Gold from any and all claims, losses, damages, liabilities, and expenses (including legal fees) arising from any breach of the representations and warranties in this Agreement, or from any legal claims related to the sale of your gold.

7. Governing Law and Dispute Resolution

7.1. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, and the laws of Australia, without regard to its conflict of law principles.

7.2. Dispute Resolution

In the event of any dispute arising under or in connection with this Agreement, you agree to first attempt to resolve the dispute through informal negotiation. If the dispute cannot be resolved through negotiation, you agree to submit the dispute to binding arbitration under the laws of Victoria.

8. Miscellaneous

8.1. Entire Agreement

This Agreement constitutes the entire understanding between you and DEJ Cash and Loans for Gold regarding the sale of gold and supersedes all prior discussions, negotiations, or agreements, whether oral or written.

8.2. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

8.3. Amendments

DEJ Cash and Loans for Gold reserves the right to modify or amend these Terms and Conditions at any time. Any modifications will be posted on our website or made available upon request. Your continued use of our services after such changes constitutes your acceptance of the revised Terms and Conditions.

9. Contact Information

For any questions or further information regarding the sale of your gold or these Terms and Conditions, please contact us:

  • Name: DEJ Cash & Loans for Gold

  • Address: Shop 1 93-95 Grimshaw Street, Greensborough VIC 3088

  • Phone: 0433 083 883

  • Email: info.dejgold@gmail.com