Privacy Policy
Last Update :
01 April, 2025
Privacy Policy for DEJ Cash & Loans for Gold
Effective Date: 01/04/2025
1. Introduction
At DEJ Cash and Loans for Gold, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Victorian Second Hand Goods Licence Act 1989.
By visiting our website or engaging in business with us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information that is necessary to operate our business and comply with our obligations under the Second Hand Goods Licence and applicable laws. The types of information we may collect include:
Personal Identification Information: Full name, address, date of birth, phone number, email address, and government-issued identification details (e.g., driver’s license number).
Transactional Information: Details of transactions, including the items being sold or pledged, transaction dates, and amounts.
Financial Information: Bank account details, payment history, and loan details.
Compliance Information: Any other personal information required to fulfill our obligations under the Victorian Second Hand Goods Licence Act.
3. How We Collect Your Information
We collect information through the following methods:
Direct Interactions: Information provided by you when you visit our store, submit forms on our website, apply for a loan, or sell or pawn items with us.
Automated Technologies: Information may also be collected through cookies or similar technologies when you use our website.
4. Why We Collect Your Information
We collect your personal information for the following purposes:
To fulfill our obligations under the Victorian Second Hand Goods Licence Act 1989.
To process and manage your transactions and loans.
To communicate with you regarding your transactions, loans, and account updates.
To comply with legal and regulatory requirements.
To improve our services and provide customer support.
5. How We Use Your Information
We use the information collected for the following purposes:
To verify your identity and comply with the requirements of the Second Hand Goods Licence.
To manage and process loan applications and transactions.
To communicate with you about your loan, including loan terms, interest, and repayment schedules.
To detect and prevent fraud or other illegal activities.
To comply with any legal obligations, including record-keeping and reporting requirements under Australian law.
6. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes using physical, electronic, and administrative safeguards such as encryption, secure servers, and staff training.
However, please note that no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your personal information.
7. Sharing Your Information
We may share your personal information in the following circumstances:
Legal and Regulatory Requirements: As required by law or regulations, we may share your information with law enforcement agencies, government bodies, or regulatory authorities.
Service Providers: We may engage third-party service providers to help us operate our business and process transactions (e.g., payment processors). These service providers are required to protect your information in accordance with applicable privacy laws.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
8. Your Rights and Choices
Under the Privacy Act 1988, you have the following rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: In certain circumstances, you may request that we delete your personal information, subject to our legal obligations.
To exercise any of these rights, please contact us using the details below.
9. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations, including the requirements of the Victorian Second Hand Goods Licence Act 1989.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and gather information about how our website is used. You can control cookies through your browser settings. However, disabling cookies may impact your ability to use certain features on our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about how we handle your personal information, or if you wish to exercise your rights under this Privacy Policy, please contact us:
Name: DEJ Cash & Loans for Gold
Address: Shop 1 93-95 Grimshaw Street, Greensborough VIC 3088
Phone: 0433 083 883
Email: info.dejgold@gmail.com